Performance Manager

POST TITLE: CORPORATE PERFORMANCE MANAGER

DEPARTMENT AND DIVISION: Policy, Strategy and Innovation
Location: Civic Centre
Responsible to: Assistant Director for Policy and Strategy
Responsible for: Deputising for Assistant Director for Policy and Strategy as required. Corporate Performance Framework

MAIN PURPOSE

To lead a major programme of work to ensure that the Council has a fit for purpose Performance and Insight Framework that ensures compliance with the new Local Government Outcomes Framework and other statutory reporting requirements as well as supporting effective delivery of the new Council Plan to be developed following the local elections in May 2026. To achieve this by providing cross-organisational leadership, quality assurance and challenge for this major programme of work. To provide high-level and expert support to Cabinet Members, Executive Directors and Directorate Management Teams in relation to managing performance and delivery; and in evidence led decision making.

To work with Digital Colleagues and Subject Matter Experts across the organisation to develop effective and efficient digital solutions for reporting performance and using data and insights to drive effective decision making and delivery.

1. 
   MAIN DUTIES AND RESPONSIBILITIES

• Leadership and facilitation of the major Performance and Insight programme across the organisation. This includes setting up and leading cross-organisational project teams which will include senior officers up to Director level.

• Providing matrix management to a range of staff from across the organisation as required.

• Ownership and management of significant programme budgets, both capital and revenue (revenue budgets in excess of £100k per annum).

• Ownership and strategic analysis of Performance and Insight documentation and control mechanisms, to provide assurance to corporate and departmental management teams that these are being produced and undertaken to required standards and that there are adequate mechanisms in place to support development and delivery of the Performance and Insight Framework.

• Lead the design and delivery of a communication strategy that provides our workforce; elected members; and other internal and external stakeholders with a good understanding of the aims and operation of the Performance and Insights Framework.

• Identify risks and issues associated with the development of the Performance and Insights framework, and options for resolution and mitigation, to avoid delays in delivery of work programmes.

• Management of Performance and Insight Framework contracts as required. This may include manging procurement processes prior to contracts being awarded.

• Work under own initiative and autonomously to undertake critical path analysis, identification of critical milestones and interdependencies across framework development projects, and ensure these activities are communicated and planned at the appropriate level in order to manage them effectively.

• Provide ad hoc targeted programme support (for example drafting of Business Cases or PIDs, engagement programmes and similar) to major Directorate programmes and projects where required.

• Lead on the organisation of all relevant Performance and Insight Framework development boards and working groups ensuring that these

are well facilitated, managed and documented and all necessary follow-up actions are delivered.

• Deputise for the Assistant Director: Policy and Strategy as required, attending Committees and other meetings, outside normal office hours if required.