Senior Design Consultant (Target Operating Models)

Contract : 5 Months 
Day Rate : £1100 

Target Operating Model (TOM) Consultant

Role Overview: Reporting to the Assistant Director of Change, you will define the Council’s future organisation-wide operating model and mobilise the transformation portfolio required to deliver it. You will turn a high-level vision into a structured, credible blueprint for sustained organisational change.

Key Responsibilities

• TOM Design: Lead the design of a future-state model covering organisational structure, governance, core processes, and the enabling use of data and technology.
• Portfolio Mobilisation: Translate the "future state" into a deliverable programme of change, ensuring projects are prioritised and sequenced effectively.
• Strategic Alignment: Ensure the model is ambitious yet grounded in the Council’s financial context and commitment to resident outcomes.
• Senior Engagement: Work with leadership to shape and test design concepts, securing buy-in for transformation priorities.
• High-Quality Output: Produce clear, visual, and written documentation to articulate complex models and support informed decision-making.

Requirements

• TOM Expertise: Proven experience designing organisation-wide operating models within local government or a complex public sector environment.
• Organisational Design: Deep understanding of how service models, capabilities, and tech stack together.
• Portfolio Shaping: Experience in the early-stage mobilisation of transformation activity, moving from concept to delivery at pace.
• Strategic Thinking: Ability to navigate ambiguity and complexity, providing structure and momentum to future-focused work.
• Commercial Acumen: Understanding of the financial and demand pressures currently facing local authorities.